Privacy Policy

This privacy policy is designed to provide more information about the personal data Gebroeders Baltus Bloembollen B.V. collects and processes and the purposes for which they do so. Please read this page carefully. This privacy statement was last amended on 30 August 2018.

We respect the privacy of website visitors and will ensure that the personal information you share with us is treated confidentially. The personal data are processed in accordance with the General Data Protection Regulation (GDPR).

Why We Need Your Data

Gebroeders Baltus Bloembollen B.V. intends to process your personal data for the following purposes:

  • Carrying out our service provision
  • Enabling us to phone or email you where necessary to carry out our service provision
  • Distributing our newsletter and information
  • Informing you about changes in our services and products
  • Delivering our goods and services to you
  • Gebroeders Baltus Bloembollen B.V. also processes personal data where we are legally obliged to do so, for instance, data we need for our tax return.
  • In addition, we process IP addresses to ensure that our websites function properly and to protect them against threats

Sharing

We will share your personal data with third parties where necessary for carrying out the agreement and in order to meet any legal obligations. We will also share your personal data with third parties in other circumstances, but only with your explicit permission.

We use MailChimp, a Rocket Science Group service, for our newsletter. We have shared the email addresses of our newsletter subscribers with this service. We have not given MailChimp permission to use your personal data for your own purposes. Your personal data are stored securely by MailChimp, possibly in the United States. MailChimp is Privacy Shield Framework certified. For more information, please see the MailChimp Privacy Policy.

We will conclude a Data Processor’s Agreement with the companies which process your data on our instructions, in order to ensure the same level of security and confidentiality of your data. We remain responsible for these forms of processing.

Personal Information Processed by Us

Gebroeders Baltus Bloembollen B.V. will process your personal data because you are using our website or services and/or because you have shared your details with us. We may process:

Customers

  • First name and surname
  • Address
  • NL Chamber of Commerce Number
  • NL VAT Number:
  • Telephone number
  • Email address
  • Bank Account Number
  • Data about your activities on our website
  • Other personal data you have actively shared, for instance in correspondence or by telephone

Newsletter Subscribers

  • Email address

Website Visitors / Interested Parties

  • Data about your activities on our websites
  • IP address
  • Other personal data you have actively shared, for instance in correspondence or by telephone

Special and/or Sensitive Personal Information Processed by Us

Our website and/or service is not intended to collect special and/or sensitive personal information. Our website and/or service is not intended to collect data about website visitors who are below the age of 16,  unless they have been given permission by a parent or guardian. However, we are not in a position to check the ages of our visitors. If you are of the opinion that we have collected personal data about a minor without permission, then please contact us via privacy@bloembollen.com. We will then remove the data.

The Time We Keep the Data

Gebroeders Baltus Bloembollen B.V. will not store your data for longer than strictly necessary  and only for the purposes for which your data were collected or for compliance with laws under which we are obliged to do so.

Automated Decision Taking

Gebroeders Baltus Bloembollen B.V. does not take automated decisions about privacy.

Newsletter

Gebroeders Baltus Bloembollen B.V. produces a newsletter to inform customers and interested parties about news and/or developments within Baltus. Your email address will be added to the list of subscribers if you are a Gebroeders Baltus Bloembollen B.V. customer, or with your explicit permission. Every newsletter contains a link allowing you to unsubscribe. We use MailChimp for our newsletters. MailChimp uses cookies and other internet technologies which show whether emails are opened and read. MailChimp retains the right to use your data for the further improvement of our service provisions and to share them with third parties within this context.

Cookies and Similar Technologies

A cookie is a tiny text file which is stored on your computer, tablet or smart phone the first time you visit this website. Using this text file, data, which may be personal, are stored or consulted. Using these (personal) data, you will be recognised the next time you visit the website.

JavaScripts and web beacons are examples of similar techniques, which enable a system to collect information (JavaScripts), together with cookies, store them in small, simple text files (cookies) and then send them (web beacons). All these technologies are collectively referred to as ‘cookies and similar technologies’ (hereafter:  ‘cookies’).

Functional and Analytical Cookies

Gebroeders Baltus Bloembollen B.V. uses technical, functional and analytical cookies. The cookies we use for this purpose are necessary for the technical functioning of the website and for ease of use by the customer. This enables us, for instance, to show you videoclips via an external party or to remember what is in your shopping basket when you are using one of our web shops. You can disable cookies by changing the settings in your internet browser to stop it from storing cookies. More information on how to do this can be found in this Dutch-language explanation by the NL Consumer Organisation. You can also remove all information which has been stored using your browser settings. Bear in mind that you will probably not have an optimal experience if you do not accept these cookies.

Google Analytics.

We use Google Analytics to monitor how users use our website. In order to protect your privacy, we have applied the measures proposed by the Dutch Data Protection Authority to our Google Analytics settings.

For more information, please see Google Analytics and additional information about the TOS (Terms Of Service) of Google Analytics.

Visual Website Optimizer

We continually test our website in order to offer you the best possible user experience. We try to find out whether the changes we make to the website are indeed improvements. In order to do this, we use possibilities such as A/B tests and visitor analyses by Visual Website Optimizer.

For more information, please see the Visual Website Optimizer’s privacy policy.

Advertisement or tracking cookies

Google and Facebook:

Gebroeders Baltus Bloembollen B.V. uses the Facebook pixel and tracking cookies for promotional purposes. We can analyse the data which Facebook and Google track for us. This tells us what viewpoints you are interested in so we can show you Facebook messages and advertisements about topics that interest you. The (personal) data we collect this way are analysed anonymously and used for developing campaigns and target groups so we, or external parties, can show information and personalised messages that are as relevant as possible. Facebook and Google do not give us information about your visits to websites other than ours. Gebroeders Baltus Bloembollen B.V. only receives data from Facebook and Google on an aggregated and anonymised level. Facebook and Google themselves are permitted to transfer the information to third parties in a secure way. We request your explicit and prior permission in order to place the Facebook pixel and tracking cookies, because they are used to track your internet behaviour across websites (tracking). The Facebook and Google privacy statements are applicable to the (personal data) collected by Facebook and Google.  These are not under the control of Gebroeders Baltus Bloembollen B.V.

Access, Correction or Erasure of Data

You are entitled to access your personal information, to have it corrected or erased. Please send your request for access, correction or erasure to  privacy@bloembollen.com. In order to check that the request for access actually originates from you, we ask that you attach a copy of your proof of identity to the request. When doing so, please black out your passport photo, your passport number, the strip of numbers at the bottom and the Burgerservicenummer (BSN). This is to protect your privacy. Gebroeders Baltus Bloembollen B.V. will respond to your request as soon as possible and at the latest within four weeks. You can also contact us on:

Website: https://www.bloembollen.com/

Telephone Number: +31 (0)578 – 57 99 99

Address: Kanaalweg 83, 8171 LS VAASSEN, the Netherlands

We would like to draw your attention to the fact that you are entitled to submit a complaint to the national supervisory authority, the Dutch Data Protection Authority.

Security

Gebroeders Baltus Bloembollen B.V. takes protection of your data very seriously and has implemented appropriate measures to prevent abuse, loss, unauthorised access, unwanted publication and unauthorised amendments. If you feel that your data are not being properly protected, or there are signs of abuse, then please contact us.

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